CONDITIONS OF SALE FOR ESSESTEEL JEWELS E-COMMERCE
CONDITIONS OF SALE FOR ESSESTEEL JEWELS E-COMMERCE
These Conditions of Sale describes how to purchase online from website www.essesteeljewels.it , stainless steel jewelry, silver 925/1000, brass, bronze, aluminum, resin, stones, synthetic beads, pearls, cubic zirconia, crystal, lycra, nylon, silk, polyester, ceramic, rubber and leather, covered by the mark “Essesteel Jewels” in accordance with local regulations on distance contracts, referred to in Legislative Decree no. 6 September 2005. 206 as amended by Legislative Decree 21 February 2014 n. 21 ("Consumer Code") and, to the extent not provided for herein, Articles 7 and 12 of the Legislative Decree 9 April 2003, n. 70 ("Decree E-commerce").
Identification of the Seller
The seller is Salamone, registered office Catania, Corso Independence, 260,
CF: SLMCPR55S20C351V, P.IVA: 01125570877 , C.C.I.A.A. N°177725 .
For any further information or assistance on how to purchase on-line, the withdrawal or another, the user can contact us at the following
e-mail: firstname.lastname@example.org or Mobile: +393274536689 / +39330367991.
• Condition of Sale: these are all terms of sale on the site www.essesteeljewels.it applicable to the contractual relationship that elapses between the Seller and the Customer.
• Contract of sale on line: this is the sale and purchase agreement relating to the Products entered into between the Seller and the Customer under an organized distance sales from the seller using computer tools.
• Purchase Order: is the order of the Customer's purchase in electronic format made in accordance with the procedure set out in the Conditions of Sale and constitutes a contract proposal by the Customer to purchase the Products.
• Institutional Packaging: these are the cases, hangtags, shopper bag and certificate of authenticity of the products “Essesteel Jewels”.
• Products: these are the jewels under the brand “Essesteel Jewels”.
• Website: This is the website www.essesteeljewels.it owned by Salamone.
• Territory: the Italian Republic, with the exception of duty free zones.
• Private Customer: is a person that buys for personal use, so, not resale of the products.
•Dealer Customer: is a person that has a commercial activity, so, buys for resell to private Clients (so he can take advantage of the price list personalizzto).
SUBJECT OF THE CONTRACT OF SALE ON-LINE
With the agreement of sale on-line the Seller sells and the customer buys the products, by a system of organized distance sales from the seller using computer tools on the Site.
All the Products are subject to availability in the moment. The Seller reserves the right at any time without notice to change the amount and / or type of products that can be purchased on-line on the Website as well as the style, designs and colors of the products described in the Site.
The images of Products on the website may be not same from reality due to the Internet browser and / or monitor used. For any information on the Products, the Customer may contact Customer Service by sending an email to address email@example.com.
The Products available on this site can be bought by the dealer customer, cha has a business (jewelry), which can take advantage of personalized pricing and private customer that will can see the prices listed on the site www.essesteeljewels.it at time of order.
All prices of sale of the products mentioned in the website are stated in Euros.
For private customer unless otherwise stated, the prices of products are inclusive of VAT and all other taxes (if is applicable) and do not include shipping charges and the costs of the additional services that will be highlighted in the product.
The Seller reserves the right to alter without notice the prices of products, delivery costs and the costs for the additional services. Before sending the purchase order the customer is encouraged to check the final price specified in the description of the Products.
The Vendor shall verify that the prices indicated on the website are correct.
In the event that there is an error in the price of a product, the seller will contact the customer at the email address provided by the same to give him the option of reconfirming the order of the Product at the correct price or to cancel.
Process of purchase of the Products
The Customer may execute purchases following the instructions on the website as a registered user.
All purchase orders sent to the Seller must be completed in all their parts, and must contain the elements necessary for the precise identification of the customer, the products ordered and the place of their delivery. It is strictly forbidden to customer enter false data and / or invented and / or fantasy, in the purchase process. The personal data and e-mail must be exclusively personal data of the customer and not some other person or fantasy.
The Purchase Order that is sent to the Seller is the same contractual proposal of the customer made on line and contains information about the characteristics of each product ordered, its price, means of payment, mode of delivery and any additional costs, so the shipping cost will be calculated depending from the country of the customer and the weight, so, the Seller will send to Customer an email about the shipping cost and the Customer will can to pay the total amount.
With the transmission of the Purchase Order, the Customer unconditionally accepts the terms and conditions of sale and confirms understand and accept the information contained on the website.
Received the goods the Seller will automatically send to the email address specified by the Customer Purchase Order an e-mail of taking charge of the order - which does not constitute acceptance of the Purchase Order - in which is confirmed to the Customer only to have received the order and submitted it to the process of verifying data and availability of products required.
The contract of sale is concluded on-line and binding on both parties when the customer receives a confirmation by e-mail by the Seller, as a result of the verification of the availability of the Product and charge of the price, so, its proposed order has been successfully completed and was therefore accepted.
The Seller also reserves the right to partially fulfill the Purchase Order in the event of unavailability of one or more of the Products ordered by the customer. In this case the customer will be charged only the amount corresponding to the order partially fulfilled, if the customer wants, he will can request to order the product that is not available in that moment, therefore, the Seller undertakes, to send an email to customer as soon as the product will be available (about 15 work days).
On completion of the purchase process online, the customer must to print and preserve the Purchase Order.
The Purchase Order will be filed electronically by the Seller in their computer systems, so, the customer may request a copy by sending an e-mail to Customer Service to the address firstname.lastname@example.org.
Every payment by Customer may be made only by means of one of the following methods: Paypal or Bank Transfer so use this IBAN code: IT 35 H 02008 16909 000300482961 – Unicredit Bank.
Payments made by credit card or other electronic way are made via a secure connection, which connects directly to bank institute and operator of the payment service "on-line" with whom the seller has an agreement. The Seller shall not enter into possession of the credit card information of his customers and can’t be held responsible for any fraudulent use of the card. These data are received directly and exclusively from the banks that authorize the payment and provide only the result to the seller.
In case of payment through PayPal, the Customer shall follow the procedures that are inside to the PayPal site. The amount of the order will be charged to the Customer's PayPal account upon receipt of the order by the Seller. For every transaction made with your PayPal account you will receive an e-mail confirmation directly from PayPal. In the event of subsequent cancellation of the order, the amount refunded will be charged to the Customer's PayPal account and the Seller will not be held liable for any damages, direct or indirect, caused by delays in the release of non-committed by PayPal .
In case of payment by bank transfer, the customer must enter the code "IBAN" reported in the Purchase Order and the order number.
In the event that, for whatever reason, payment of the amounts due by the customer you detect impossible, the Seller will send to the email address specified by the customer a notice of non-acceptance of the Purchase Order. The purchasing process will be automatically canceled and the Contract of sale on-line shall be deemed not concluded.
Any refund will be credited to the Customer by one of the methods proposed by the Seller and chosen by the customer.
The Seller will send an e-mail of notification, once the refund is made, to the email address specified by the customer in the Purchase Order.
For each purchase order, the Seller, will make an invoice based on the information provided by the Customer Purchase Order. No change in the bill will be possible after its issuance. The invoice, will be send to Customer once the payment will be cashed, in electronic formed pursuant to Presidential Decree 445/2000/52/2004 and D. Lgs 52/2004.
Delivery time and mode
The Seller shall deliver the Products to the Customer by couriers from Monday to Friday, excluding Saturdays, Sundays and holidays.
All Essesteel Jewels creations will be delivered within 3/5 working days after the payment's recepit, at the time of order's shipment, you will receive by email the tracking number with which to draw up your package and follow the movement until its delivery.
For products to order, delivery times may be higher (about 15 work days), the goods will be delivered by SDA or UPS courier and shipping cost will be € 8,00 (eight/00 Euros), to other countries to contact please the Customer Care.
Except some cases or fortuitous event, the timing of delivery, in accordance with Article 61 of the Consumer Code, will not are exceeding 30 days from the day following the date of transmission of the Purchase Order to the Seller, except that the seller does not communicate - within the same period or within the deadline agreed for delivery, including via e-mail - the temporary impossibility, of the delivery of the same. In this case, the Seller will refund any amounts already paid by the Customer for the payment of the supply.
In the event that the Customer's data are incomplete or inaccurate (so as to make impossible the delivery of the Products), the Seller, before you process your order, will contact the Customer.
At the time of shipment will be sent to the Customer an e-mail confirmation of shipment, along with the code "tracking number" that will allow him to track the delivery status on the website of the courier.
The delivery of the Products will be made at the address specified in the Purchase Order only in presence of the Customer or a person authorized if adult who must sign the delivery documents of the Products.
Not deliveries will be made to postal boxes.
At moment of the delivery of the Products by the courier, the customer or his appointed are required to check that:
• a) the number of packages delivered corresponds to what is indicated in the transport document (DDT) or invoice;
• b) the packaging is not damaged, or wet or otherwise altered, including the sealing materials. Any damage in the packaging and / or the product or the mismatch in the number of items or information must be immediately notified in writing by the customer or his appointed on the transport document in the space provided. In this case the customer or his agent must reject the damaged goods without having to open the packaging and Seller, once will receive the damaged package, will provide a new shipment of the product ordered.
Once signed the document of transport without the customer or his agent has opposed any dispute, the Customer may not oppose objection on the external characteristic of the delivered package.
In case the customer rejects the package containing the products, this will be considered as a cancellation of the Customer's from Contract of sale on-line in accordance with Articles 52 et seq. of the Consumer Code and the Seller shall be entitled to deduct from the refund due to the Customer the cost of return. The refund will be credited as determined by the payment modality chosen by the Customer Purchase Order, in a timely manner and in any event no later than 14 days after the return of the pack.
The customer has the right to terminate the Contract of sale on-line in accordance with Articles 52 and following of the Consumer Code, within 10 (ten) days of receipt of the Products from Customer, if and only if the products received were to be defective .
Once the customer has sent the request to returned within the period specified above as a registered user, the same will receive by e-mail authorization to return by the Seller with the directions to sending the goods and the entire Packaging intact. Within 10 (ten) days, the customer must return the Products to the Seller, together with the authorization to returned, must ship them to the address indicated in the email sent by the Seller.
Products with their institutional Packaging should be sent to the seller in a single shipment. The Seller, in fact, reserves the right not to accept products of the same order returned and delivered at different times.
Will be charged to the customer shipping costs.
It is recommended the customer to ship the Products and their institutional Packaging ensuring for the full amount of the asset and making sure to get a tracking number to allow you to track your shipment. The Seller shall not be responsible for reimbursement or compensation related to products and packaging to institutional shipped by the customer but which were never received by the Seller as a result of loss, theft or damage.
Should comply with the procedures and time limits for the exercise of the right of withdrawal if the Products, together with the institutional Packaging, are returned undamaged, not worn, not used and not damaged in the original packaging, the Seller will refund to the customer all amounts indicated in the Order delivery (price, shipping costs, any charges for additional services) within a maximum period of 14 days from the date on which the Seller is aware of the exercise of the right of withdrawal by the customer.
Guarantee of Authenticity
Salamone company guarantees the authenticity of all the Products purchased on the Site.
Salamone company sells on the Interne,t original products bearing the trademark “Essesteel Jewels” ownership of Salamone company, exclusively through the website www.essesteeljewels.it. No page or other content of this site may be reproduced without prior express written permission.
For any lack of conformity which exists at the time of delivery of the Products, the Customer, shall have the right, in accordance with Article 130 of the Consumer Code, will have the right to restore conformity, free of charge, by repair or replacement of the Product.
If a Product sold by Salamone company presents a lack of conformity to what has been described, the customer is not fully satisfied or there is a discrepancy with the order submitted by the Customer, the Customer shall keep all the papers, the Product and its box and immediately contact the company by email to: email@example.com